Terms and Conditions
Sale Tax is not included in prices.
Credit is offered to approved credit dealers only.
To become approved for credit, please contact BSD International Marketing and your dealer credit application will be sent to you.
Credit approval takes approximately three weeks. BSD International Marketing reserves the right to close an account without prior written notice.
All prices are net C.O.D. unless approved credit is authorized.
If you have terms, payment is due 30 Days from the date of the invoice.
A monthly interest penalty of 2% will be charged on all overdue accounts. NSF charge is $ 45.00.
Prices are subject to change without notice, and will be confirmed prior to shipment on all orders. We reserve the right to correct all typographical pricing errors.
Our business hours are from 9:00 A.M. to 5:00 P.M. (EST) Monday to Friday.
Please ask for the order desk. We would greatly appreciate a purchase order or reference number when you place an order.
Price confirmation and current stock availability will be confirmed when you place the order.
All products are shipped from our warehouse in Woodbridge , Ontario. We use a courier of your preference, but alternate shipping arrangement can be made with prior notice. All orders will be processed and shipped as quickly as possible, usually the same day.
Before returning goods under warranty or damaged goods claim, contact BSD International Marketing for a Return Authorization Number (RMA).
Goods must be returned in their original complete packaging and in sellable condition (EXCEPT FOR FAULTY MATERIAL). The RMA expires in 30 days and does not constitute an automatic credit but an aknowledgement the material will be reviewed.The material will be inspected in our warehouse prior the final credit being issued. Any material returned as new, will be rejected if it has been altered or installed.
A restocking charge of 25% and/or an administration fee will be applied towards any credit or refund AFTER 30 DAYS.
FAULTY MATERIAL WITHIN WARRANTY PERIOD: material will be accepted with a BSD RMA authorization for repair/replacement based on prior evaluation by BSD International:NO CREDIT will be issued and the working units will go back to the customer.
All return shipments must be prepaid.
BSD warrants the products to be free from manufacturing defects in materials and workmanship for 1 year from the date of delivery for switches and 3 years for converters excluding power packs and fans while 5 years for Industrial Line (unless otherwise specified).Product defects, malfunctions, or failures caused by flood, fire, storm etc or exceeding working temperature specified in product specifications, are not within warranty coverage. Incorrect cabling, misuse, abuse or unauthorized repair are not warranted. If a product is returned damaged or defective, but no fault is found, BSD International Marketing reserves the right to charge a minimum "NO FAULT FOUND" Fee of $ 35.00.
FOB SHIPPING POINT
All orders travel collect. The buyer can choose a courier of preference to ship from BSD International Marketing offices and showroom in Woodbridge, Ontario.
Always check your merchandise for damage, upon receipt. Note any damages on the bill of lading. Either have the driver sign for it or if you discover a problem after unpacking your goods contact BSD International Marketing immediately. We will file a claim and reship your goods to you.